Solvo is looking for CS agents who wants to start their career as Legal Assistants! Apply Here!

Descripción de la oferta

Join our team as a legal assistant!! Functions: 1. Confer with customers by telephone, email, and via SMS portal to provide information about services, status updates, and process new cases (minimum conversion expectations of 50% for calls and 70 % for SMS leads). 2. Contact customers to respond to inquiries and process on-line hires. 3. Performs other duties as needed guided by the management team. Knowledge, Skills, and Abilities: 1. Knowledge of company services, policies, and procedures. 2. Skill in completing multiple tasks at once. 3. Skill in identifying and resolving customer problems. 4. Skill in oral and written communication, including English and Spanish communications. 5. Skill in operating office and technological equipment and software. 6. Ability to communicate professionally with coworkers and customers. 7. Ability to follow oral and written instructions 8. Ability to organize daily activities of self and others and work as a team player. Physical Demands This is largely a sedentary role. Position Type and Expected Hours of Work This is a full time position (44 hours/work week). We work 5 days peer week and have 2 days off. Days and hours of work are Monday through Sunday 7:00 a.m. to 7:00 p.m. Training L-V 8am a 6pm for 2 weeks. Site: Smart office center, Barranquilla. Requirements Minimum education: High school diploma. Previous experience: 1 year in a similar position (preferred, not required)(customer service, collections, legal assistant) Required skills: Knowledge of company services, policies, and procedures. Ability to multitask. Ability to solve problems and serve customers effectively. Excellent oral and written communication in Spanish and English. Proficiency in technological tools and office software. Teamwork and organization. PCI information is not handled. Benefits and growth opportunities Stable, 100% on-site contract Comprehensive training 2 weeks of training with progressive call monitoring. Monthly bonuses of up to COP $240,000 based on quality and conversion performance. Growth opportunities in a dynamic work environment. Dont miss this great opportunity. Apply now and grow with us!

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• años de experiencia
• Edad: A partir de 18 años

Palabras clave: juridico, lawful

Hace 3 días (actualizada)

Acerca de SOLVO S.A.S

Somos un equipo que busca conectar los mejores talentos con las mejores empresas internacionales, principalmente, de Estados Unidos, las cuales están enfocadas en sectores como Recursos Humanos, Nómina, Servicio al Cliente, Finanzas, Servicios Legales, Marketing, Ventas, entre otros. Brindamos las mejores experiencias laborales para ofrecer los mejores resultados a nuestros clientes.

Aplica ahora y trabaja desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

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