Spanish Bilingual Medical Receptionist 21623 - Working anywhere from home

Descripción de la oferta

Join a forward-thinking healthcare organization at the forefront of patient care innovation. This dynamic company is dedicated to providing top-tier medical services while embracing cutting-edge technology to enhance operational efficiency. As a growth-oriented practice, they’re expanding their team to better serve their diverse patient base. With a strong emphasis on teamwork and shared goals, this organization offers a unique opportunity to be part of a collaborative environment that values each team member’s contribution to patient care and practice success.

Job Description
Embark on an exciting career as a Virtual Receptionist/Assistant in a progressive healthcare setting. This role offers a perfect blend of customer service, healthcare administration, and technological proficiency. You’ll be the first point of contact for patients, managing a high volume of calls and inquiries with professionalism and empathy. Utilizing state-of-the-art healthcare software, you’ll play a crucial role in maintaining accurate patient records, scheduling appointments, and ensuring smooth clinic operations. This position allows you to work remotely while fully integrating with the healthcare team, attending virtual meetings, and contributing to the organization’s success. If you’re bilingual, detail-oriented, and passionate about making a difference in patients’ lives, this role offers an excellent opportunity to grow your career in the healthcare industry.


Hourly Rate: The equivalent of US$ 5.7 per hour in the applicant’s local currency
Number of Paid Hours Per Week: 40 hours per week
Schedule: 8 AM 5 PM Los Angeles CA time
Work Arrangement: Work from home
Contract: Independent Contractor
Side Note: Since this is a permanent work-from-home position and the arrangement is that of an “Independent Contractor,” the selected candidates must have their own computer and internet connection. They will handle their own benefits and taxes. The professional fees are on hourly rates and the rate depends on your performance in the application process.

Responsibilities
Provide exceptional customer service by professionally managing incoming calls and patient inquiries
Efficiently schedule and manage patient appointments, ensuring optimal clinic flow
Guide new patients through the enrollment process, collecting and documenting all necessary information
Accurately update and maintain electronic health records, ensuring all patient information is current and complete
Actively participate in regular team meetings, contributing ideas for process improvement
Handle various administrative tasks to support the healthcare team and enhance operational efficiency
Consistently meet and exceed daily performance goals set by the organization
Collaborate with healthcare professionals to ensure seamless patient care coordination
Maintain strict confidentiality and adhere to HIPAA regulations in all patient interactions and data handling

Requirements
Fluency in English and Spanish, with excellent written and verbal communication skills
Previous experience in the healthcare industry, preferably in a receptionist or administrative role
Strong familiarity with medical terminology and a solid understanding of HIPAA regulations
Proficiency in using healthcare-specific software and electronic health record systems
Exceptional customer service skills with a patient-centric approach
Ability to work full-time during Pacific Time zone hours (8 AM - 5 PM PT)
Meticulous attention to detail and a commitment to maintaining patient confidentiality
Adaptability to new technologies and software systems as required by the organization
Strong time management skills and ability to prioritize tasks in a fast-paced environment
Comfortable working remotely while maintaining a high level of professionalism and team integration
Proactive problem-solving skills and the ability to handle challenging situations with tact and diplomacy

Independent Contractor Perks
HMO Coverage for eligible locations
Permanent work from home
Immediate hiring
Steady freelance job
Reminder
Apply directly to the link provided; you will be redirected to BruntWork’s Career Site. You must apply using the said link to complete the initial requirements, which includes pre-screening assessment questions, technical check of your computer, and voice recording. APPLICATIONS WITH COMPLETE REQUIREMENTS WILL BE PRIORITIZED.

Requerimientos

• Educación mínima: Universidad / Carrera técnica
• 1 año de experiencia

Palabras clave: recepcion, receptionist, recepcionista, casa, remoto, remote, teletrabajo, home

Hace 2 días