Talent Acquisition Manager for Latin America

Descripción de la oferta

Role Summary:

We’re looking for a hands-on Talent Acquisition Manager to lead hiring for Medical Virtual Assistants across Latin America. This is a working manager role, where you’ll stay close to sourcing and execution while leading a team of recruiters and sourcing specialists across the region.

You’ll play a critical role in building strong talent pipelines, driving fast and efficient hiring, and consistently delivering high-quality candidates for U.S.-based clients.

This role reports to the Global Talent Acquisition Director and works closely with Client Servicing, Operations, and centralized support teams to meet ongoing hiring demand.


What You Will Do:

1. Sourcing & Pipeline Building
• Build and maintain strong candidate pipelines for Medical VA roles across LATAM
• Partner with talent pool management to maximize existing candidate communities
• Leverage multiple sourcing channels: LinkedIn, job boards, referrals, online communities, and branding campaigns
• Ensure pipelines remain active, engaged, and aligned with hiring demand

2. Hiring Delivery
• Oversee end-to-end recruitment: sourcing, screening, endorsement, and offer stages
• Drive speed and efficiency while maintaining high candidate quality
• Track funnel performance and continuously improve conversion rates

3. Team Leadership
• Lead and manage recruiters and sourcing support across LATAM
• Run structured stand-ups and pipeline reviews to ensure execution stays on track
• Set clear priorities, SLAs, and performance expectations

4. Quality Control
• Maintain consistent hiring standards across the team:
• Strong English communication
• Relevant healthcare or administrative experience
• Remote work readiness
• Align screening practices to ensure consistency and quality

5. Stakeholder & Cross-Functional Collaboration
• Partner closely with Client Servicing and Operations on hiring needs and timelines
• Collaborate with centralized delivery, branding, and communications teams to strengthen candidate attraction
• Work with training teams to ensure candidate readiness
• Provide clear visibility on hiring progress, risks, and market insights

What We Are Looking For:
• 5–8+ years of Talent Acquisition experience, ideally in high-volume hiring environments
• Proven experience hiring across Latin America markets
• Strong sourcing expertise with the ability to build pipelines from scratch
• Experience managing recruiters or distributed teams
• Background in healthcare, BPO, or virtual assistant hiring is a strong plus
• Comfortable working in a fast-paced, SLA-driven environment


IT Device Requirement:

Operating System:
• Windows 11 (64-bit) - genuine and activated
• Windows 10 (64-bit) - supported only until February 2025
• Mac and Huawei devices are NOT allowed

Hardware:
• Reliable processor: Intel Core i5, i7, i9 or AMD Ryzen 3,5,7 or higher
• At least 8GB to 12GB RAM
• Functional webcam and noise-canceling headset
• Antivirus software installed and active
• Backup power source recommended
• Storage and Browser: At least 128GB (preferrable SSD)

Internet:
• Stable, high-speed connection
• Wired connection preferred
• Download: At least 25 Mbps (Cable/DSL/Fiber)
• Upload: At least 16 Mbps


FAQs:
• Is MEDVA HIPAA-compliant?
Yes. We follow strict HIPAA standards and train all VAs to handle patient information securely.

• Does MEDVA offer bilingual Spanish/English accounts?
Yes. We have clients who require bilingual virtual assistants.

• Aside from Medical VAs, are there other job openings?
Yes. We also have BIZVA (Business Virtual Assistant) roles, though our main priority is candidates with medical backgrounds.

• What is MEDVA’s payment platform?
All MEDVA Admins and VAs are using myMEDVA Pay platform.

• Will I be required to use a time tracker?
Yes, MEDVA uses Time Doctor 2 for productivity monitoring.

• Do we get paid PTO and holidays?
Paid time off (PTO), holidays, bonuses, and paid breaks may be offered depending on your client. Many of our clients provide these as part of their work arrangements, while others may follow different setups based on business needs.

• Does MEDVA provide PC/Laptop devices or the internet?
No. Applicants must use their own device and internet connection.

• What is the WiFi and Device Check?
We verify that your internet connection and equipment meet the requirements for remote work. This includes checking connection speed, camera, and audio.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 5 años de experiencia

Palabras clave: talento, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente

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