Team Leader

Descripción de la oferta

We are looking for the best talent to join our team!
Your chance is now!
As a Team Lead, you will implement escalation channels in accordance with mutually agreed-upon procedures. You will lead a high-performing team through an exciting transition to build problem-solving, critical thinking, analytical and technical capabilities which will enable the department to develop deeper, more scalable solutions. You will establish team goals and work with direct reports on strategies for executing, measuring progress, and sharing results.
Requirements:
1 year of prior relevant people management experience in the BPO or call center industry
A strategic thinker with strong analytical and creative problem-solving skills
Experience creating and implementing action plans 
A high-level understanding of customer confidentiality standards.
Performance Management Advanced Coaching Structure (Impact) 
Advanced English level (B2).
Performance Management.About TaskUs
TaskUs (NASDAQ: TASK) is a provider of outsourced digital services and next-generation customer experience to innovative and disruptive technology companies, helping its clients represent, protect and grow their brands. Leveraging a cloud-based infrastructure, TaskUs serves clients in the fastest-growing sectors, including social media, e-commerce, gaming, streaming media, food delivery and ridesharing, HiTech, FinTech and HealthTech.

As of June 30, 2021, TaskUs had approximately 31,500 employees across twenty locations in the United States, the Philippines, India, Mexico, Taiwan, Greece, Ireland and Colombia.

If you like wild growth and working with happy, enthusiastic over-achievers, youll enjoy your career with us!

TaskUs is an Equal Opportunity Employer

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 1 año de experiencia
• Idiomas: Inglés
• Edad: A partir de 18 años

Hace 18 horas

Acerca de TaskUs S.A. de C.V.

Who are we?

We are a collective of highly capable humans who understand how to deploy technology and data to best serve your purpose. Delivering Ridiculously Good next-generation digital outsourcing to the most innovative brands in the world. We consider ourselves responsible for protecting our partner's interests and supporting their long term success through innovation and technology powered by ridiculously smart people.

Our difference is our spirit. We have the courage t...

Who are we?

We are a collective of highly capable humans who understand how to deploy technology and data to best serve your purpose. Delivering Ridiculously Good next-generation digital outsourcing to the most innovative brands in the world. We consider ourselves responsible for protecting our partner's interests and supporting their long term success through innovation and technology powered by ridiculously smart people.

Our difference is our spirit. We have the courage to thrive in complexity when others shy away.

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