Tech Support Agent Tier 1

Descripción de la oferta

Foundever is looking for talented Tech Agents - Tier 1 to join our team in Barranquilla, Colombia!

Were seeking individuals with:Basic technical troubleshooting skills.
Knowledge of HTTP/HTTPS protocols, APIs, DNS, JSON files, and webhooks.
Preferable experience in programming languages like Java, Python, or JavaScript.
Familiarity with SQL queries and tools like Postman.

Preferred Qualifications:
CCNA certification or programming knowledge.
Previous call center or tech support experience
. Spanish (C2 level) and English (B2+ level).

If youre passionate about technology, customer service, and collaborating across teams, this is your chance to shine! Apply now and take the next step in your career!

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Requerimientos

• Educación mínima: Bachillerato / Educación Media
• Idiomas: Inglés

Palabras clave: tecnologo, tecnico, tech, technician, technology, tecnologia, technologist, apoyo, support, soporte, demostrador, feriante, viajante, agent, representative, agente, representante

Hace 2 días

Acerca de Foundever™ Colombia

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates around the world, we are the team behind the best experience of more than 750 of the most important brands in the world. Our innovative CX, technology and experience solutions are designed to support our clients' operational needs and deliver a seamless experience to their users in the moments that matter most.

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