Technical Support Engineer

Descripción de la oferta

We are seeking a highly motivated and experienced Technical Support Engineer to join our dynamic team. As the first-line technical support contact for our global organization, you will be responsible for delivering direct, end-to-end technology support our employees while providing exceptional service.
The ideal candidate will be an analytical and logical problem solver with exceptional communication skills, able to assist both technical and non-technical individuals at all levels of the organization.
Essential Functions:
Maintain and develop strong technical expertise in Shorelights key technologies, including operating systems, browsers, voice and data networking, Endpoint Management (Kandji, MS Intune), Sophos Central, Zoom, Outlook email client, Office 365, Okta SSO, Ivanti Helpdesk, and more.
Troubleshoot and resolve IT issues through phone, web, and in-person channels.

Minimum Qualifications:
3+ years of experience in IT or a related field, with a strong background in operating systems (Linux, Windows, macOS), desktop support, security, networking, system administration, scripting, and other IT technologies.
Fluency in English is essential, both written and spoken. Candidates must be able to articulate ideas clearly and understand complex instructions. Minimum English level of B2+ or higher required.
Hands-on experience with Windows 10/11, macOS, and a wide range of cloud-based and SaaS applications in a business environment.

Monday to friday
 Salary to be agreed
Work at home

If youre ready to take on new challenges, improve your technical expertise, and contribute to a growing organization, apply today to join our team!

Requerimientos

• Educación mínima: Universidad / Carrera técnica
• 3 años de experiencia
• Idiomas: Inglés

Palabras clave: apoyo, support, soporte, ingeniero, engineers, ingeniera, ing, engineer

Hace 15 horas

Acerca de Adecco Colombia S.A.

Adecco es una multinacional de origen Franco-Suizo, líder en el mercado y proveedor experto en Soluciones Integrales para la gestión del Recurso Humano. Con más de 31.000 empleados y más de 5.500 oficinas en más de 60 países y regiones de todo el mundo, el Grupo Adecco ofrece una amplia variedad de servicios , brindando la posibilidad cada día de que más de 700.00 asociados se conecten con 100.000 clientes

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