TechSupport - Hybrid

Descripción de la oferta

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates around the world, were the team behind the best experiences for more than 750 of the worlds leading digital brands. Our innovative CX solutions, technology and expertise are designed to support our clients operational needs and provide them with a seamless experience when it matters.
We are looking for Customer service Agents that provide high quality and accurate resolutions to customers under stipulated policies and procedures, by answering general inquiries via inbound and outbound calls for an Warranties Campaign
Conditions
Salary: $3.300.000 x 45 hours / Two Days OFF
On site
Requirements:
English level: B2+
High School Diploma
Be over 18 years old
Basic technical knowledge of troubleshooting.
Knowledge of HTTP/HTTPS protocols, APIs, DNS, JSON files and webhooks.
Preferred: Basic programming in languages such as C, Java, JavaScript, Node.js, Ruby, PHP or Python.
Preferred: CCNA certification and introductory programming knowledge.
Preferred: Previous call center experience / Networking and IT experience.
Preferred: Networking and computer systems experience.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• Idiomas: Inglés

Ayer (actualizada)

Acerca de Foundever™ Colombia

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates around the world, we are the team behind the best experience of more than 750 of the most important brands in the world. Our innovative CX, technology and experience solutions are designed to support our clients' operational needs and deliver a seamless experience to their users in the moments that matter most.

Salarios