Telemarketing Performance Coach (Remote) - English and Spanish

Descripción de la oferta

Are you passionate about developing sales teams and driving performance to the next level? We are seeking a Telemarketing Coach who is results-oriented and committed to continuous training and performance improvement.
About the Assignment
This is a project-based role where you will collaborate with an international team, focusing on coaching and supporting telemarketers to achieve high performance. You will work closely with management to implement strategies, track progress, and provide actionable feedback.
Responsibilities
Train the team in effective techniques for scheduling appointments, handling objections, and advancing sales.
Conduct one-on-one and group coaching sessions with actionable feedback and progress tracking.
Ensure quality standards are met and scripts are used correctly during calls.
Analyze daily and weekly performance metrics to design strategies that boost productivity.
Motivate the team through positive leadership and a culture of high performance.
Collaborates with management to communicate findings and recommendations professionally.
Requirements
Proven experience in telemarketing or phone sales.
Previous experience as a coach or trainer in high-performance sales environments.
Fluent English, with the ability to hold professional conversations with team members and management.
Strong communication, active listening, organizational, analytical, and problem-solving skills.
Commitment to continuous improvement and talent development.
Reliable internet connection, functional computer, and a quiet, professional environment for remote work.
What We Offer
Performance-based compensation, including bonuses for meeting targets.
Key role in the growth and development of a results-driven team.
Remote work flexibility in a dynamic and collaborative environment.
Opportunities for professional development and potential future collaboration.
Conclusion
If you are a motivated, results-driven individual with a passion for coaching and developing high-performing sales teams, this contract assignment offers the opportunity to make a meaningful impact. You will collaborate with an international team, support management in driving performance, and contribute to the overall success of a dynamic, remote organization. We look forward to reviewing your application and exploring how your expertise can help elevate the team to the next level.
Interviews will be conducted during the first week of November, with an estimated start date of November 24, 2025 (subject to change based on the selection process).

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• años de experiencia

Palabras clave: telemaketer, televendedor, productividad, productivity, yield, rendimiento, preparador, coach, entreador, casa, remoto, remote, teletrabajo, home

Hace 5 días (actualizada)

Acerca de NCR BPO SAS

En NCR Bpo.- S.A.S, nos especializamos en ofrecer soluciones integrales de tercerización de servicios, diseñadas para ayudar a su negocio a alcanzar su máximo potencial. con más de 10 años de experiencia, nuestra misión es proporcionar servicios eficientes y de alta calidad que permitan a nuestros clientes enfocarse en su núcleo de negocios.

Valores

- Excelencia : Nos comprometemos a ofrecer servicios de alta calidad y a superar las expectativas de nuestros clientes.
...

En NCR Bpo.- S.A.S, nos especializamos en ofrecer soluciones integrales de tercerización de servicios, diseñadas para ayudar a su negocio a alcanzar su máximo potencial. con más de 10 años de experiencia, nuestra misión es proporcionar servicios eficientes y de alta calidad que permitan a nuestros clientes enfocarse en su núcleo de negocios.

Valores

- Excelencia : Nos comprometemos a ofrecer servicios de alta calidad y a superar las expectativas de nuestros clientes.
- Innovación : Adoptamos las últimas tecnologías y prácticas innovadoras para brindar soluciones efectivas y adaptables.