Trilingual Customer Service Representative - Servicio al cliente Trilingue

Descripción de la oferta

We are hiring Customer Service Representatives in French to support a U.S.-based campaign focused on small loan services. You will be responsible for assisting customers with inquiries, complaints, and questions related to loans, transfers, payments, and app troubleshooting, always providing clear and empathetic guidance over the phone. Key Responsibilities: Handle inbound calls from French-speaking customers. Assist with small loan products, transfers, and payment-related queries. Troubleshoot mobile app issues. Deliver excellent customer service and ensure a positive customer experience. Work Mode: 100% Remote (Work From Home) Hoops: 11:00 - 22:00 2 days off Schedule Options: 42 hours/week Contract Type: Permanent (Indefinite-Term Contract) Requirements: 18 years or older Advanced French Skills Advanced English Skills High school diploma Strong computer and digital skills Excellent communication and problem-solving skills We Offer: Long-term contract from day one Paid training Career development opportunities

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 1 año de experiencia
• Edad: A partir de 18 años

Palabras clave: service, demostrador, feriante, viajante, agent, representative, agente, representante, costumer, cliente

Hace 2 días (actualizada)

Acerca de Foundever™ Colombia

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates around the world, we are the team behind the best experience of more than 750 of the most important brands in the world. Our innovative CX, technology and experience solutions are designed to support our clients' operational needs and deliver a seamless experience to their users in the moments that matter most.

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