Agente BPO Bilingue - Customer service and Warranty, Advanced Claims

Descripción de la oferta

Incentivos mensuales basados en el desempeño.

Responsabilidades
Responsible for taking calls from service advisors to complete the insurance
claims.
Responsible for calling the Insurance Policy Service department to confirm
comprehensive coverage for customers.
Assist Customer success department by answering overflow calls which are
related to Rebate, Warranty Issues, Scheduling, and other calls that fall under
Customer Success.
Responsible for making sure that all customer information is encoded and
updated in salesforce with 100% accuracy.
Responsible for making sure that the conversion of LEADS to OPPORTUNITIES
are properly documented on SALESFORCE. Apart from LZ1 leads, all Won leads
should be converted to Opportunities in Salesforce.
Other tasks that may be assigned from time to time.

Tipo de Contrato y horarios
Modalidad: Presencial
Tipo de contrato: Indefinido
Horarios: de 40-45 horas a la semana distribuidas en 5 días (L-V o M-S)

Compensaciones y Beneficios
Beneficios de Salud y pensión por ley
Afiliación a Caja de compensación Comfamiliar
Salario: 2000000 COP por mes Auxilio de transporte de ley
Bono KPI e Incentivos diarios

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 1 año de experiencia
• Idiomas: Inglés

Palabras clave: demostrador, feriante, viajante, agent, representative, agente, representante, servicio, service

Hace 2 días

Acerca de NUVISION GLOBAL SUPPORT SERVICES SAS

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