Agente BPO Bilingue - Pendings

Descripción de la oferta

Key Job Duties
Conducts follow-up for pending inspections, reschedules and pending coverage with customers through SMS, Call, and Email.
Helps and assists NV teams in pending and scheduling verifications.
Schedule appointments and answer Inbound calls for scheduling queues.
Answer and resolve escalations with regards to Pending/Scheduling as
requested from other Departments in the company.
Responsible for investigating why jobs are not scheduled and solving data issues on customer job records.
Performs OEM verification and ordering activities as where required by team weekly schedule.
Other Pending and Scheduling-related tasks that may be assigned from time to time.

Employee Health Benefits
Mandatory Government
Must need at least 6 months working experience in a BPO Industry.
Must be fluent in ENGLISH
Job Type: Full-time
Salary: $2,200,000 COP per month
Allowance: 250.000 COP
Conectivity Bonus. $100.000
KPI: 10% on the Basic Salary
REMOTE POSITION

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• Menos de 1 año de experiencia
• Idiomas: Inglés

Palabras clave: demostrador, feriante, viajante, agent, representative, agente, representante

Hace más de 30 días

Acerca de NUVISION GLOBAL SUPPORT SERVICES SAS

NuVision Auto Glass is one of the fastest growing auto glass companies in the US. Over 100K happy drivers. Rated 4.5 on Google Serving Arizona, Florida and South Carolina