agente call center - Agente de servicio al cliente bilingue

Descripción de la oferta

Key Responsibilities: Answer inbound calls from patients in a professional and courteous manner.
Schedule, reschedule, and confirm dental appointments.
Provide general information about the dental offices, services, and appointment
availability
Address basic patient inquiries and direct more complex questions to the appropriate
team.
Accurately enter and update patient information in the scheduling system.
Maintain a positive and empathetic approach when speaking with patients.
Qualifications & Skills:
Conversational English skills (comfortable speaking with patients over the phone).
Strong communication and active listening skills.
Ability to multitask and stay organized.
Basic computer skills and familiarity with scheduling software or data entry.
Prior experience in customer service, call centers, or appointment scheduling is a plus
but not required.
Why Join Us?
Performance-based bonuses offered weekly.
Stable, fulltime schedule with weekends off.
Supportive work environment with training provided.
Opportunity to work in a growing industry supporting U.S.based dental offices.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• años de experiencia
• Idiomas: Inglés

Palabras clave: demostrador, feriante, viajante, agent, representative, agente, representante, callcenter, teleoperador, telefonista, telephonist, telefonico, service, costumer, cliente

Hace 2 horas (actualizada)

Acerca de MEDESOL S.A.S

Empresa de servico a cliente.. excelente ambiente laboral,, ubicado en itagui antioquia. con varios años de trayectoria en el servico al cliente. trabajamos con empresas americanas