Agente call center Bilingüe B2 Lunes a Viernes

Descripción de la oferta

Learn Institute is the leading online vocational education platform in the United States and Latin America. It has been selected for the second consecutive year by the consulting firm HolonIQ as one of the TOP 100 digital education startups in the market. Education can transform a dream into reality. At Learn Institute we make this possible with a growing team of high-level professionals, from different industries and nationalities, where we promote an inclusive and diverse workspace, based on finding the best talents without discriminating against gender, age, sexual orientation, religion, ethnic origin and/or nationality, socioeconomic characteristics and disability, which creates innovative educational tools for Spanish speakers around the world.
vJob Description:
 The Business Development Agent is responsible for contacting potential clients via phone and email, following established business processes to generate partnerships with Aprende Recruiting. This role will be 100% in English and focused on the U.S. market.
Aprende Recruiting is an affiliate company of Aprende Institute, focused on connecting businesses with qualified, job-ready talent. Through strategic agreements with medium- and large-sized companies in various industries such as hospitality, tourism, and healthcare, among others, we offer job opportunities to thousands of Spanish-speaking professionals in the United States.
We are looking for a Business Development Agent to contact interested companies and schedule meetings with our Head of Partnerships. This person will also provide insights and information gathered from phone calls and other communications to improve the service offering.
The role involves meeting targets for meetings and quality, managing information about Aprende Recruiting effectively, and using the companys tools and platforms. This position will be in-person at Aprendes offices in Bogotá, Colombia.Responsibilities:
Contact and Prospect Management (85%)
Contact companies from a provided prospect list through calls and emails.
Present Aprende Recruiting and generate interest in our services.
Schedule meetings with decision-makers (HR, recruiters, talent acquisition leaders) for the Head of Partnerships.
Conduct structured follow-ups to confirm meetings and maintain the prospects interest.
Identifying New Opportunities (15%)
Identify prospects that align with our ideal client profile within the provided list.
Document key market insights and specific company needs.
Meeting Goals and Quality Standards:
Ensure compliance with quality parameters to build strong client relationships, promoting a positive experience that fosters new partnerships.
Information Management and Reporting:
Record and update all interactions in HubSpot CRM to maintain an organized pipeline.
Follow up with interested prospects and reschedule meetings when necessary.
Optimization of Tools and Processes:
Ensure that the information handled during interactions is accurate and up-to-date, contributing to the optimization of the companys tools and processes.
Experience and Education:
At least 2/3 years of experience in telephonic sales of intangible services, telemarketing, and/or B2B appointment setting in English, consistently exceeding quotas (mandatory).
Experience in cold calling and persistent follow-ups (mandatory).
Experience in the recruitment sector (highly desirable) and/or healthcare services (desirable).
Required Competencies:
Bilingual in Spanish and English for oral and written communication (mandatory).
Strong commercial skills to identify client needs, persuade, negotiate, and secure next steps, adapting to different situations.
Proficiency in G-Suite (Gmail, Calendar, Chat, Classroom, Meet, Drive, etc.), Salesforce, Five9, Quicksight, SparkCentral, and HubSpot.
Adaptability to internal changes and effective collaboration with colleagues and supervisors across and within departments.
Goal-oriented with a focus on meeting defined objectives.
Resilience and tolerance for frustration.
Preferred Requirements:
Experience selling to medium and large companies.
Experience selling to HR leaders, recruiters, and talent acquisition teams.
Knowledge of the U.S. labor market.
Familiarity with analytics and reporting tools.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 2 años de experiencia

Palabras clave: demostrador, feriante, viajante, agent, representative, agente, representante, callcenter, teleoperador, telefonista, telephonist, telefonico

Hace 19 horas

Acerca de APRENDE INSTITUTE

Aprende Institute es la plataforma de educación vocacional en línea, líder en los Estados Unidos y América Latina. Ha sido seleccionada por segundo año consecutivo por la consultora HolonIQ como una de las TOP 100 startups de educación digital en el mercado.
La educación puede transformar un sueño en realidad. En Aprende Institute lo hacemos posible con un creciente equipo de profesionales de alto nivel, de diferentes industrias y nacionalidades, donde promovemos un espacio de trabajo inclu...

Aprende Institute es la plataforma de educación vocacional en línea, líder en los Estados Unidos y América Latina. Ha sido seleccionada por segundo año consecutivo por la consultora HolonIQ como una de las TOP 100 startups de educación digital en el mercado.
La educación puede transformar un sueño en realidad. En Aprende Institute lo hacemos posible con un creciente equipo de profesionales de alto nivel, de diferentes industrias y nacionalidades, donde promovemos un espacio de trabajo inclusivo y diverso, basado en encontrar los mejores talentos sin discriminar género, edad, orientación sexual, religión, origen étnico y/o nacionalidad, características socio-económicas y discapacidad, que crea herramientas educativas innovadoras para hispanohablantes de todo el mundo.

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