Agente Call Center Bilingüe Chats– Trabajo en Casa despues de training

Descripción de la oferta

Profile: Customer service through messaging and emails

Start date: October 8, 2025

Training: On-site at Sutherland’s Torre Krystal – Carrera 7 #156-10.

Training and Nesting: Monday to Friday, 7:00 AM to 4:00 PM three days a week, and 7:00 AM to 5:00 PM two days a week, for one month.

Operations: Hybrid model (Work at Home), with availability to attend on-site twice a month if required by operations – Sutherland Torre Krystal – Carrera 7 #156-10.

Schedule: 42 hours per week, Sunday to Sunday, between 6:00 AM and 10:00 PM (your shift will be assigned within these hours on a rotating basis).

Days off: 2 consecutive days (which may change every 3 months).

Contract type: Indefinite term with all legal benefits.

Salary: 2,000,000 COP.

Transportation allowance: 200,000 COP per month (as per current legal standards).

Bonus: 400,000 COP (based on meeting operational metrics – not applicable during training).

Spotify Premium: Available after 3 months in operations.

Requerimientos

• Educación mínima: Educación Básica Secundaria
• años de experiencia
• Idiomas: Inglés
• Conocimientos: Comunicación y persuasión, Servicio al cliente, Soporte al cliente

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: demostrador, feriante, viajante, agent, representative, agente, representante, callcenter, teleoperador, telefonista, telephonist, telefonico, remoto, remote, teletrabajo, home, formacion, training, capacitacion, capacitador

Hace 2 días (actualizada)

Acerca de Sutherland Global Services SGS

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
Headquartered in Rochester, N.Y., Sutherland is one of the world’s largest independent BPO across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, India, Jamaica, Malaysia, M...

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
Headquartered in Rochester, N.Y., Sutherland is one of the world’s largest independent BPO across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, India, Jamaica, Malaysia, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States.

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