Agente de Call Center/ 2 dias en site y 3 dias en casa/solo Medellin (LG)

Descripción de la oferta

Shift days: Monday Sunday 12PM 2AM PRIMER MES PRESENCIAL, LUEGO 3 DÍAS EN LA CASA, 2 DÍAS EN LA OFICINA Y DOS DÍAS OFF, TENER PRESENTE QUE LOS DÍAS OFF PUEDEN SER ROTATIVOS.

Job description: Driven by our Passion for People, our Customer Care Specialists are keen on driving great customer experience. They provide client support via PHONE/CHAT, assisting with client inquiries, troubleshooting and general support. They respond to all client communication via phone or chat and provide client support regarding account inquiries, service, programs/promotions and .com/Direct technical issues. Ultimately, we bring people together. Whether it be our clients, their customers, our colleagues, or our non-profit partnerswe cant resist the fun of working with people. Each connection, each relationship matters. Responsibilities: · Respond to client requests/inquiries via phone, including product purchases, service & quality inquiries, order status, product information, and general client support issues. · Demonstrate high standards for quality service · Keep up to date with product/procedural knowledge and assessing industry trends · Work in tandem with the quality and training team to self-manage performance expectations · Maintain an open communication line with Team Lead/Ǫuality Advocate/ the Trainer and the manager for support and personal development

Requerimientos

• Educación mínima: Bachillerato / Educación Media

Palabras clave: demostrador, feriante, viajante, agent, representative, agente, representante, callcenter, teleoperador, telefonista, telephonist, telefonico

Ayer

Acerca de SOLVO S.A.S

Somos un equipo que busca conectar los mejores talentos con las mejores empresas internacionales, principalmente, de Estados Unidos, las cuales están enfocadas en sectores como Recursos Humanos, Nómina, Servicio al Cliente, Finanzas, Servicios Legales, Marketing, Ventas, entre otros. Brindamos las mejores experiencias laborales para ofrecer los mejores resultados a nuestros clientes.

Aplica ahora y trabaja desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

Salarios