Agente de soporte de ventas - Bilingue

Descripción de la oferta

We are currently seeking a Business Support Advisor
(Hybrid) to provide commercial orchestration and enablement services to customers across
all regions. In this role, you will be responsible for executing and delivering commercial
contracts, ensuring timely and quality-driven fulfillment of customer commitments while
maintaining company compliance. This includes handling sensitive contracting information,
gathering customer requirements, utilizing organizational tools and data, creating contractual
paperwork, engaging with internal stakeholders, and facilitating agreement language and
approvals. Responsibilities: Handle sensitive contracting information with exceptional
diligence. Gather customer requirements and translate them into standard analysis and work
plans. Utilize diverse organizational tools, data, and assets to support operational activities.
Create contractual paperwork and exhibits, ensuring compliance with policies, processes,
and service levels. Engage with internal cross-functional/regional stakeholders for approvals
and dependent activities. Follow up on signatory requirements, ensure timely contract
activation, and archive paperwork. Facilitate non-standard agreement language, redline, and
dialogue between EQIX and customers. Obtain management or exception approvals by
providing clear factual background. Embrace changes due to audits, events, or
transformation needs, and support/conduct self-audits. Assist in solving customer problems
and analyze information using standard practices. Assist in process, systems, data, or
reporting analyses initiatives, and raise anomalies or ideas. Support global
programs/projects and perform other duties as required.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• Menos de 1 año de experiencia
• Idiomas: Inglés
• Conocimientos: Servicio al cliente

Palabras clave: demostrador, feriante, viajante, agent, representative, agente, representante, apoyo, support, soporte, cambaceo, sales

Hace 4 días

Acerca de Equinix

"We power the world’s digital leaders
Top-tier enterprises and providers harness our trusted global platform to bring together and interconnect the foundational infrastructure that fuels their success. With Equinix, digital leaders scale with agility, speed the launch of digital services, seamlessly connect to customers and partners, and deliver world-class experiences."