Agentes de Call center Bilingue - 42 horas semanales 2 dias Off sede Torre Krystal
Sutherland Global Services SGS - Bogotá, D.C., Bogotá, D.C.
Descripción de la oferta
• Provide prompt and professional technical support to administrators, teachers, and caregivers, using our products.
• Diagnose and troubleshoot issues related to application functionality, device compatibility, and basic networking.
• Assist users with setting up and configuring devices, ensuring they meet all necessary requirements for our products.
• Identify, analyze, and resolve technical problems by employing appropriate troubleshooting techniques.
• Documents and track all support interactions, including issues reported and resolutions provided through Zendesk.
• Collaborate with the development team to report bugs, suggest improvements, and ensure timely resolution for issues.
• Develop and maintain extensive knowledge for all our products, including new features and updates.
Requerimientos
- Educación mínima: Bachillerato / Educación Media
- Idiomas: Inglés
Palabras clave: callcenter, teleoperador, telefonista, telephonist, telefonico
Hace 4 días (actualizada)
Acerca de Sutherland Global Services SGS
Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
Headquartered in Rochester, N.Y., Sutherland is one of the worlds largest independent BPO across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, India, Jamaica, Malaysia, M...
Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
Headquartered in Rochester, N.Y., Sutherland is one of the worlds largest independent BPO across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, India, Jamaica, Malaysia, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States.
Evaluación general
4,6
4.020 Evaluaciones
-
4,40
Ambiente de trabajo
-
4,36
Salario y prestaciones
-
3,97
Oportunidades de carrera
-
4,14
Director general
Salarios
Vendedores/as
Media salarial
$ 2.158.394 /mes
137 salarios
Sales support
Media salarial
$ 1.700.000 /mes
20 salarios
Agente de ventas
Media salarial
$ 1.859.444 /mes
18 salarios
Agente de call center
Media salarial
$ 1.860.769 /mes
13 salarios
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