Back Office HR Administrator (MF)

Descripción de la oferta

Position: HR Administrator
City: Medellín
Location: CAMACOL - Cra 63 49ª-31, Edificio Camacol Barrio El Estadio. Piso 9
Shift days, hours and time zone:  Monday to Friday from 8:30AM to 5:00PM PST
English Level: C1 - C2
Job Description:
The HR Administrators primary responsibilities are to ensure a smooth transition from the hiring process to employee orientation while ensuring that all staff remain compliant with company policies and relevant regulations. This role involves critical activities related to orientation, onboarding, continuing education, file compliance, and other human resources duties.
In addition, the HR Administrator answers phone calls and provides assistance with daily office operations when needed. A key aspect of the role is to embody Right at Homes culture of compassion, accountability, and results by demonstrating the highest standards of integrity, consistent follow-through, and exceptional customer service and satisfaction.
Responsibilities:
The following duties reflect the essential functions of this role but do not limit the tasks that may be assigned. The VP of Administration may assign or reassign duties based on reasonable accommodation or other circumstances.
Orientation Coordination: Collaborate with recruiters to ensure a seamless hiring process and prepare attendees for successful orientation. Assist with phone interviews as needed and facilitate orientation sessions if required.
Compliance: Maintain accurate employee records across all offices to ensure that Right at Home complies with policies and procedures as outlined by the Joint Commission, as well as state and federal regulations. Ensure that reference checks for new hires are completed prior to orientation and that Exclusion Lists, Fingerprint Background Checks, and E-Verify processes are completed according to compliance standards.
Third-Party Compliance: Ensure that caregivers are properly approved and meet compliance requirements to work with DSHS and other third-party programs. Ensure compliance with Joint Commission and Washington State standards and protocols.
Audits: Participate in audits of employee electronic files for QAPI reports, HR audits, and third-party requirements such as the PACE program.
Training: Ensure that care staff are compliant with Continuing Education requirements. Assist with the preparation of Mandatory Meetings and provide logistical support for continuing education courses and events for care staff. Support the onboarding process for new office staff.
Leave Requests: Track and manage leave requests for care staff, including PTO, sick leave, and leaves of absence.
Benefits Administration: Assist with the administration of the benefits program and serve as a resource for benefits-related inquiries.
Emergency Binder: Prepare and maintain the online Emergency Binder files weekly in SharePoint.
Meetings and Administration: Attend office meetings and perform additional administrative tasks as assigned.
Skills and Qualifications:
Education and Experience
A college degree or certificate in human resources, business, or a related field, or one year of related experience and/or training along with a high school diploma or GED. Experience in the in-home care industry or setting is a plus.
Qualifications
Ability to communicate confidently and effectively with applicants, ensuring they attend orientation with the required documentation. Strong listening and documentation skills are essential.
Exceptional attention to detail, especially in compliance-related matters.
Experience in human resources administration and the ability to manage multiple tasks or projects simultaneously.
Highly organized and detail-oriented, with the patience to review payroll processes on a weekly basis.
Proficiency in Microsoft Office Suite and the ability to learn and utilize other software systems. Familiarity with scheduling software such as WellSky is a plus.
Demonstrated self-motivation, organizational skills, flexibility, and the ability to handle a high level of stress and constantly changing priorities with enthusiasm.
Experience or knowledge of human resources regulatory components, employee file management, etc.
Proven ability to manage multiple projects and meet deadlines.
Good judgment and the ability to make sound, timely decisions.
Strong commitment to excellence and maintaining high standards.
Excellent written and verbal communication and presentation skills. Ability to read and interpret documents such as safety rules, operating instructions, and procedure manuals. Ability to write routine reports and correspondence, and effectively speak before groups of customers or employees.
If residing locally, availability for on-call duties outside of normal office hours as required.

Requerimientos

• Educación mínima: Universidad / Carrera Profesional
• 3 años de experiencia
• Edad: A partir de 25 años

Palabras clave: oficina, administrador, administrator

Hace 2 días

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