Bilingual Insurance Verification Specialist - Work from anywhere in Colombia

Bruntwork - Bogotá, D.C., Bogotá, D.C.

Descripción de la oferta

$ 3.414.000,00 (Mensual) Contrato civil por prestación de servicios Por Horas Teletrabajo

Job Description
As a Bilingual Insurance Verification Specialist, you’ll be the backbone of our client’s insurance brokerage operations. You’ll leverage your expertise in property and casualty insurance to process quotes, manage client information, and ensure smooth policy administration. This role offers a unique blend of customer service and technical skills, allowing you to make a tangible impact on clients’ lives while working in a fast-paced, growth-oriented environment. Your bilingual abilities will be crucial in serving a diverse clientele and expanding the company’s market reach.

Responsibilities
Process and compile insurance quotes for property and casualty policies, focusing on home and auto coverage
Input and maintain accurate client data in company systems
Assist clients with policy payments and adjustments, ensuring a seamless customer experience
Support the sales team with efficient backend administrative tasks
Communicate effectively with clients in both English and Spanish
Juggle multiple quote requests simultaneously, maintaining accuracy and timeliness
Verify insurance information and policy details, ensuring compliance and correctness.

Requirements
Fluency in English and Spanish (written and verbal)
Proven experience in the insurance industry, particularly with property and casualty lines
Strong customer service background with excellent communication skills
Proficiency in insurance quoting software and database management
Ability to multitask and prioritize in a dynamic work environment
Meticulous attention to detail, especially in data entry and policy verification
Solid understanding of insurance terminology, coverage types, and policy structures
Adaptability to learn company-specific processes and tools quickly
Comfortable handling multiple client requests (5 or more) concurrently
Ability to work remotely while maintaining high productivity and team collaboration