Customer Service Agent Medellin (CPU)

Descripción de la oferta

Role: Customer Service Agent LOBs: Voice, Chat, and Emails
English Level: C1 Training Schedule: 9 AM to 5 PM with a 1-hour lunch Eastern.
Note: On March 9th, there is daylight saving time, so please inform them to move their schedules 1 hour ahead.
Start Training Date: March 7th Operations Schedules: 7 AM - 9 PM, 7 days a week, with 2 days off throughout the week. The days off can be consecutive or non-consecutive. Se trabajan 45 hrs semanales- 100% PRESENCIAL Location: Murano (Calle 40 sur 41-44) Envigado
Responsibilities:
Role for Each Agent: The official title is Team Member. They will support written (email, possibly chat in the future) and voice (Amazon Connect) inquiries from fans about purchasing tickets for FIFA Club World Cup 2025 and World Cup 2026.
Requirements:
English level 85% and above
On-site position in Medellin
Deliver outstanding customer support
Recruiting experience for light industrial, warehousing, manufacturing, truck driver, and transportation
We Offer:
Indefinite term contract
On-site position in Medellin
Solvo University
Completely paid training period

Requerimientos

• Educación mínima: Educación Básica Secundaria
• Edad: A partir de 18 años

Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante

Hace 6 días (actualizada)

Acerca de SOLVO S.A.S

Somos un equipo que busca conectar los mejores talentos con las mejores empresas internacionales, principalmente, de Estados Unidos, las cuales están enfocadas en sectores como Recursos Humanos, Nómina, Servicio al Cliente, Finanzas, Servicios Legales, Marketing, Ventas, entre otros. Brindamos las mejores experiencias laborales para ofrecer los mejores resultados a nuestros clientes.

Aplica ahora y trabaja desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

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