Customer Service Representative

Descripción de la oferta

UnifyCX is looking for extraordinary Customer Service Representatives to join our motivated and ambitious team in Barranquilla, Colombia.
This is a full-time on-site role in Barranquilla. The Legal Customer Service Representative will be responsible to act as the first point of contact to provide quality customer service for members, attorneys and associates, answering and managing their inquiries for information or service through inbound and outbound calls.
Requirements:
Full-time availability (7 am - 9 pm Timeframe)
Ability to handle Calls and emails
Highschool Diploma is a must
Advanced English level B2+ or higher
Exceptional communication and interpersonal skills emphasizing customer service, including telephone etiquette, voice quality, articulation, and listening skills.

Benefits:
- Monday to Friday schedules
- Great location near bus stations and public transportation
- 2 days OFF
- Growth opportunities

Who We Are:
UnifyCX is an emerging Global Business Process Outsourcing company with a strong presence in the U.S., Colombia, Dominican Republic, India, Honduras, and the Philippines. We provide personalized contact centers, business processing, and technology outsourcing solutions to clients worldwide. In nearly two decades, UnifyCX has grown from a small team to a global organization with staff members all over the world dedicated to supporting our international clientele.
At UnifyCX, we leverage advanced AI technologies to elevate the customer experience (CX) and drive operational efficiency for our clients. Our commitment to innovation positions us as a trusted partner, enabling businesses across industries to meet the evolving demands of a global market with agility and precision.
UnifyCX is a certified minority-owned business and an EOE employer that welcomes diversity.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 1 año de experiencia
• Idiomas: Inglés

Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante

Hace 2 días (actualizada)

Acerca de UNIFYCX COLOMBIA S.A.S

We empower visionary, customer-first brands to harness their full potential. By merging purpose-built generative AI with human expertise, we reshape established practices with tailored solutions for rapid and transformative results.

We're made up of physicists, engineers, and forever dreamers, forging innovative reasoning engines and and pioneering solutions.

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