Customer Service Representative

Descripción de la oferta

JOIN US AS CUSTOMER SERVICE REPRESENTATIVE IN BUCARAMANGA!
Responsibilities:
This is an account for a gas and electricity company in the United States.
- Handle large numbers of incoming phone calls.
- Identify and assess customer needs to achieve satisfaction.
- Build long-lasting relationships and trust with customer accounts through a
open and interactive communication.
- Provide accurate, valid, and complete information using the methods/tools
Suitable.
-Handle customer complaints, provide appropriate solutions and alternatives within the
time limits; follow up to ensure resolution.
- Maintain records of customer interactions, process customer accounts, and
file documents.
Requirements:
Spoken and written English level B2 (Mandatory)
Minimum experience of 4-6 months in customer service BPO.
Familiarity with CRM systems.
Excellent activity.
Position Type and Expected Hours of Work
This is a full time position

Requerimientos

• Educación mínima: Bachillerato / Educación Media

Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante

Hace 10 horas

Acerca de SOLVO S.A.S

Somos un equipo que busca conectar los mejores talentos con las mejores empresas internacionales, principalmente, de Estados Unidos, las cuales están enfocadas en sectores como Recursos Humanos, Nómina, Servicio al Cliente, Finanzas, Servicios Legales, Marketing, Ventas, entre otros. Brindamos las mejores experiencias laborales para ofrecer los mejores resultados a nuestros clientes.

Aplica ahora y trabaja desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

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