Customer Service Representative - Remote

Descripción de la oferta

Please read before applying and if interested in this position apply using the link above. This is a position that requires previous work experience as well as being fully bilingual in Spanish and English (Read, Write and Speak).

Requirements:

English fluency, able to read, write and speak with complete ease and near perfection
This position is work from home and requires you to have reliable high-speed internet and a reliable computer
Ability to work California hours and United States holidays (you will receive paid time off for U.S. Holidays but will need to work during local holidays).
We are a law firm that represents injured workers. We were named one of the 100 fastest growing companies in the Bay Area, in the top 5000 Fastest growing companies in the U.S. and number 36 on the list of fastest growing law firms in the country! Recently nominated for Inc. Magazine Best Workplaces in America.

We represents Injured Workers from our community in their fight for Workers' Compensation benefits. We represent the people from our great community that keep our city moving - firefighters and first responders, health-care workers, police officers, construction workers, etc. We are the industry leader in Northern California in client service, constantly innovating and coming up with new ways to serve our clients better and more effectively through technology and other advances.

We have immediate openings for Customer Service Representative to join our team.

Relevant experience office settings is a must.

Professionalism: A dedication to your own personal growth and the growth of your team is essential to the success of this position. This position deals with people going through lawsuits due to injury from work - empathy and caring for your fellow human beings is essential to the success of the position. Must be accountable, responsible and take ownership over their work and the quality of their work. Must be willing to learn new things - or old things in a new way. Must have a great attitude and be a positive person at all times. Be calm and focused.

The Basic Job Duties of the position are as follows:

Client communication via phone, text and email (online)
Scheduling medical and court appointments
Maintaining the team calendar including scheduling appointments and other activities for the Attorney and Case Manager
Drafting and Proofreading general correspondence and court documents
This position is very busy and Customer Service Representative spend a considerable amount of their day on the phones and interacting with clients, insurance adjusters, defense attorneys and court personnel. The bullet point list above is not intended to be an exhaustive list of activities and duties of the position.

You must be reliable, punctual, have a great attitude and able to start immediately.

Must be willing to submit to background checks and other screenings

Job Types: Full-time, Independant contractor.

Job Type: Full-time

Pay: From $3.275.000 COP per month

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 2 años de experiencia
• Idiomas: Inglés

Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante, casa, remoto, remote, teletrabajo, home

Ayer

Acerca de Pacific Workers

We are a law firm that proudly represents injured workers in California. We were established in 1994 and have been representing all injured workers in California since 2014.