Customer service representative - Servicio al cliente bilingüe

Descripción de la oferta

Were Hiring Travel Operations Specialist Join a U.S.-based travel agency specializing in cruise packages and complementary travel services such as car rentals and hotels. This role focuses on supporting travel sellers by reviewing sold reservations and assisting with commission inquiries. Position Overview As a Travel Operations Specialist, you will: Review and validate travel reservations sold by agents Assist with commission-related inquiries Provide operational support to internal travel sellers Ensure accuracy and compliance in booking processes Compensation Training Salary: COP $2,185,715 Operations Salary: COP $2,428,572 Performance Bonus: Up to COP $294,365 Schedule 8:00 AM 5:00 PM 9:00 AM 6:00 PM Experience Previous experience in call center or customer service is a plus 3 months of experience is considered an advantage Requirements 18 years or older Advanced English skills High school diploma Strong computer and digital skills Excellent communication and problem-solving abilities

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 1 año de experiencia
• Idiomas: Inglés
• Conocimientos: Negociación

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: service, demostrador, feriante, viajante, agent, representative, agente, representante, costumer, cliente

Hace 20 horas (actualizada)

Acerca de Foundever™ Colombia

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates around the world, we are the team behind the best experience of more than 750 of the most important brands in the world. Our innovative CX, technology and experience solutions are designed to support our clients' operational needs and deliver a seamless experience to their users in the moments that matter most.

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