Customer Service Representative - Weekends off!

Descripción de la oferta

Hey Colombia!

Iterum is on the lookout for awesome folks to join our new Bilingual crew! Be a part of our journey to success.

*Job Description
We are looking for a dedicated and detail-oriented Representative to join our Payments LOB, specializing in both back-office tasks and customer calls. This role requires a dynamic individual who thrives in a fast-paced environment and is passionate about delivering exceptional results.

Responsibilities:

Back Office (30%):
Process online payments accurately and efficiently.
Calls (70%):
Communicate with banks and creditors in the US to facilitate and confirm payment processing.



*If you have these skills, you're a perfect fit:

- Minimum of 1 year in a BPO environment (experience in both calls and back office preferred).
- English proficiency (B2 level in Grammar and Speaking).
- Strong analytical thinking skills.
- Excellent multitasking ability to juggle calls and back-office tasks.
- Effective time management to meet strict deadlines.
- Monday to Friday during working hours (8:00 AM to 6:00 PM), on site.

What's in it for you?

- Work 45 hours each week
- Get weekends off - YES, you get your Saturdays and Sundays!
- Earn a basic salary of 2,500,000 COP + 500k bonus due to performance and attendance
- Get referral bonuses of 1,200,000 COP
- Receive paid training
- Get a job directly with our company


Don't miss this amazing opportunity! Apply now

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 1 año de experiencia
• Idiomas: Inglés

Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante

Hace 15 horas (actualizada)

Acerca de Iterum

Somos una compañía de BPO nueva en el pais, enfocada en crecer y buscar el mejor talento para que haga parte de nuestro equipo de trabajo, el cual ofrece grandes oportunidades de crecimiento y ser parte de este proyecto

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