Customer service/Intake Specialist (Colombia)

Descripción de la oferta

Position Title: Customer Support Associate
Location: Colombia - Any city
English required: 8.0 to 9.0

Job description: This company manages drivers that received a traffic tickets and are calling because they need help or dont know what to do. The customer service rep/intake specialist will help them through the process of what they need to do. - It will be the first point of contact with the firm. - A legal intake specialist receives and qualifies new and prospective clients for the law firm.Responsibilities:
Review pending tasks and complete time-sensitive tasks by priority.
Onboard new clients by completing the intake process.
Data entry to ensure we obtain all pertinent information
Take incoming calls Skills and qualificationsSkills and qualifications
Hard and soft skills:
Experience working in a position that required use of at least two Software programs or CRMs.
Minimum of one year of office work experience or demonstrated general understanding of the law environment.
Minimum of one year of experience in sales or customer service.
Must have a high school diploma.
Must enjoy talking on the telephone and have exceptional customer services skills.
Must have strong computer skills with demonstrated understanding of Microsoft Office.

Requerimientos

• Educación mínima: Universidad / Carrera tecnológica

Palabras clave: especialista

Hace 12 horas (actualizada)

Acerca de SOLVO S.A.S

Somos una empresa de Outsourcing de Servicios que prestamos acompañamiento en Contratación de personal a compañías norteamericanas para laborar desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

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