Legal Case Manager Personal Injury - In The Network LLC

Descripción de la oferta

Duties and Responsibilities:

-Open new client files by entering them into the case management app/software.
-Communicate with clients to ensure timely and effective information sharing regarding upcoming appointments, deadlines, and other aspects of their cases.
-When necessary, arrange transportation to get clients to and from medical treatments.
-Must be empathetic and compassionate to relate to the injured person and understand all the difficulties they are experiencing.
-Direct clients to your law firm counterparts to allow clients to follow up with legal claims status and communicate with insurance companies, medical providers, and the legal team.
-Organization skills allowing for accurate follow-up and keeping clients to the prescribed schedule of appointments and treatments necessary for each case.
-Manage medical requests and treatment plans.
-General knowledge of policies with the ability to obtain policy limits.
-Gather and confirm receipt of all required documents, forms, and authorizations.
-Follow case direction requests of Client Case Manager Auditors and Law Firms.
-Communicate with Client Case Manager Auditors on important issues and correct deficiencies identified during audits and file reviews.
-Order medical records and other required records to process claims.
-Obtain photographs of injuries and scenes, if applicable.
-Track and create reports.
-FOIA all necessary documents, videos, and other materials. • Adhere to all app/software written policies and procedures.
-Meet and exceed Key Performance Indicators (KPIs).
-Collaborate and cooperate with other staff members as requested.
-Demonstrate a willingness to take on new tasks with a good attitude.
-Attends company-wide meetings as scheduled.

Skills and Qualifications:

-Deep knowledge and experience in navigating the many aspects of the healthcare and legal processes involved in personal injury.
-Knowledge of medical records and legal documents with working knowledge of HIPAA practices.
-Strong follow-up and organizational skills with precision in gathering, organizing, and filing documents.
-Independent thinker who possesses the ability to follow instructions.
-Ability to work effectively within a team-oriented work environment.
-Excellent written and verbal communication
-Excellent interpersonal and customer service skills, with the ability to be personable during phone interactions with clients, attorneys, and experts.
-Ability to follow instructions and give close attention to detail.
-Ability to prioritize tasks and delegate when appropriate.
-Strong personal focus on meeting or exceeding individual, department, and client goals.
-Willingness to learn and become proficient in new software and technologies

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 1 año de experiencia
• Idiomas: Español ,Inglés
• Conocimientos: Atención al cliente, Capacidad de decisión, Gestión de las emociones, Organización, Resolución de problemas, Salud, Trabajo en equipo, Microsoft Office, Asesoría legal

Palabras clave: juridico, lawful, lider, jefe, gerente, manager, director, chief, lead, jefatura, regente, staff, empleado, trabajador, worker, employee, personal

Hace más de 30 días

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