Logistics Tracking Coordinator - US companies, Professional growth, C1 English

Descripción de la oferta

Logistics Tracking Coordinator - On Site (North Bogotá)

We are looking for experienced professionals to support a leading logistics technology platform serving large U.S. companies. This role focuses on providing operational and client support within a high-volume production environment.

Depending on your experience and background, you may qualify for one of two position levels within the team.

What you will do:
* Manage outbound calls and emails with U.S.-based corporate clients
* Handle escalations and ensure timely issue resolution
* Provide outstanding customer experience (Great CX service skills required)
* Support logistics tracking and operational workflows
* Work closely with internal teams to maintain service quality standards

What we are looking for:
* Minimum 2 years of experience in operations, planning, scheduling, logistics support, or similar roles
* Experience handling client escalations
* Strong customer management skills
* Excellent written and verbal communication skills (C1 English required)
* Proficiency in Microsoft Word and Excel
* Salesforce and/or NetSuite experience is a plus

Work Conditions (IMPORTANT)
* 100% On-site role – North Bogotá (Sede Norte)
* Monday to Friday
* 40 hours per week
* Weekends off

Salary Range:
* $3,000,000 COP to $3,500,000 COP (based on experience and level)
* $400,000 COP performance bonus (applies after training)
* Transportation assistance according to law

Benefits:
* Prepaid medical insurance
* Life insurance
* Birthday day off + marriage days off

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 2 años de experiencia
• Idiomas: Inglés

Palabras clave: logistica, experto, profesional, professional, expert

Hace 3 horas (actualizada)