Real Time Analyst - BPO / Calle center Industry

Descripción de la oferta

Join Our Winning Team as a Real Time Analyst!Are you a detail-oriented professional with experience in WorkForce Management, Timekeeping, Payroll, and labor laws? Were looking for a skilled Real Time Analyst to join our team and ensure the accuracy of timecard management and payroll processes!What Youll Do:
Timecard Management: Monitor, adjust, and approve timecards in Kronos, ensuring accuracy for payroll submission.
Data Entry & Adjustments: Process and verify Kronos adjustments using Aspect or Avaya data.
Accrual Monitoring: Ensure employees accrual balances are within company policy.
Reporting: Prepare and distribute recurring and ad-hoc timekeeping reports.
Training & Support: Conduct Kronos training and assist employees with timekeeping issues.
Compliance: Maintain system accuracy in line with labor laws and company policies.What You Bring:
Timekeeping, Payroll, WFM, Experience and Knowledge of labor laws & codes.
Proficiency in Excel (Level 3 or above).
Bilingual and great attention to detail.
Familiarity with Bogota Labor Codes.
Experience with Kronos or other timekeeping platforms is a plus.Ready to Make a Difference?
If youre excited about shaping the future of quality in a growing company, apply today!

Requerimientos

• Educación mínima: Universidad / Carrera Profesional
• 2 años de experiencia
• Idiomas: Inglés
• Edad: A partir de 20 años
• Conocimientos: Adaptación al cambio, Trabajo en equipo

Palabras clave: analista, analyst, industrial, industria

Hace 3 días (actualizada)

Acerca de TWW SAS

We are the voice of our clients. Equipped with intelligent technology, we are a global network of local specialists, ambitious about making things work. We continuously evolve to be one step ahead, anticipating the newest technology and trends to create a new way to customer experience. From reactive trouble-shooting to active solution finding. It's what we call smarter people experiences.

We are 28,000 customer experience specialists, at 50 contact centers and a large network of home...

We are the voice of our clients. Equipped with intelligent technology, we are a global network of local specialists, ambitious about making things work. We continuously evolve to be one step ahead, anticipating the newest technology and trends to create a new way to customer experience. From reactive trouble-shooting to active solution finding. It's what we call smarter people experiences.

We are 28,000 customer experience specialists, at 50 contact centers and a large network of home agents, across 23 countries, delivering services in 33 languages to international brands in various industries. We are Transcom.

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