Senior Customer Service Specialist
TDCX - Bogotá, D.C., Bogotá, D.C.
Descripción de la oferta
We are conducting a customer service campaign for a premium sportswear and yoga accessories brand. The focus will be on resolving issues related to customer orders. Interactions will take place through chat, phone calls, and emails. This role will involve assisting customers with any problems they encounter with their orders and ensuring a smooth resolution process. If you have ADVANCED ENGLISH skills and exceptional communication abilities, we want to hear from you! Heres why you should join this opportunity: Competitive Compensation: Basic Salary 2,848,000 + 100,000 health allowance + 15% performance bonus + all legal benefits. Top-Notch Training: Based on seasonal needs, this could be one week of training or two + one week of transitional nesting Schedule: Work 44 hours per week with a fixed schedule between 7:00 a.m. and 9:30 p.m., including two days off per week. Contract Benefits: Permanent contract that includes all legal benefits. Start Date: The start date is 23 of March 2025 Location: Work on-site at Connecta Bogotá: Cll 26 92-32 Join us and be a part of a company where your growth is our priority. Were excited to welcome you to our team!
Requerimientos
- Educación mínima: Bachillerato / Educación Media
- años de experiencia
- Idiomas: Inglés
Palabras clave: senior, sr, servicio, service, especialista
Hace 13 horas (actualizada)
Acerca de TDCX
Customer experience lifecycle is our speciality. We make hay while the sun shines at our 24/7 customer engagement hubs, working with some of the world’s most valuable and exciting brands.
Salarios
Agente de ventas
Media salarial
/mes
3 salarios
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