Supervisor Bilingüe - Weekends Off.

Descripción de la oferta

We are looking for a Healthcare Supervisor to join our team! If you have experience in the Healthcare industry and strong leadership skills, this is your chance to grow your career in a dynamic and rewarding environment.
Position Overview:
Role: Supervisor Healthcare Campaign
Work Environment: 100% On-site Monday To Friday
Schedule: Full-time, flexible availability required from 6:00am - 6:00pm
Requirements:
At least 1 year of experience in the Healthcare industry (customer service, claims processing, insurance, etc.).
Previous experience as a Supervisor or Team Lead in a BPO or similar environment.
Strong leadership and coaching skills to guide and develop teams.
Advanced English proficiency (C1 Level).
Excellent communication, problem-solving, and performance management skills.
Responsibilities:
Lead and manage a team of customer service agents in a Healthcare campaign.
Monitor KPIs and performance metrics, ensuring the team meets and exceeds targets.
Provide coaching and development to enhance team performance and engagement.
Ensure compliance with Healthcare regulations and data security standards.
Handle escalations, reporting, and process improvements to optimize operations.

Requerimientos

• Educación mínima: Universidad / Carrera técnica
• 1 año de experiencia
• Idiomas: Inglés
• Edad: A partir de 18 años

Palabras clave: residente, encargado, supervisor, subgerente, responsable, coordinador, gestor, capitan

Hace 9 horas