Technical consulting engineer - Remote

Descripción de la oferta

Choosing Capgemini means choosing a company where you will be empowered to shape your career in the way you’d like, where you’ll be supported and inspired by a collaborative community of colleagues around the world, and where you’ll be able to reimagine what’s possible. Join us and help the world’s leading organizations unlock the value of technology and build a more sustainable, more inclusive world.

Location: Colombia

Responsibilities

•Builds productive relationships with customers and takes ownership for customer success. Fully identifies and resolves issues identified within the case. Leads by example.
• Has a local, site level impact.
• Frequently assists other TCEs and Global Delivery Partners with problem resolution.
• Submits effective escalations with Engineering teams.
• Recognizes and submits bugs with all required related information. Mentors others to file bugs.
• Builds and utilizes complex lab setups to duplicate and resolve problems.
• Produces and shares intellectual capital (including documentation and training) within technology and adjacent areas for internal audiences, Global Delivery Partners and customers.
• Mentors and develops more junior TCEs and Global Delivery Partners.
• Leverages software skills and tools to configure, deploy and/or troubleshoot Cisco products and solutions. Contributes in the development of digital intellectual capital (e.g. scripts, digital signatures)."
• Typically interfaces with customers, other TCEs, Partners, Global Delivery Partners, field personnel, CAP Managers and internal engineering departments.
• Is a technical expert in at least one are with broad knowledge across the technology. Reads technical documentation, functional specs, RFCs.

Requirements

• Advanced English level
• Bachelor’s degree in computer science, engineering, or a related field
• Cisco ASA Firewalls, NGFW
• Cisco IPS/IDS products
• Cisco IPsec & SSL VPN
• Knowledge and experience of advanced Cisco security products like Firepower, AMP, FTD
• Knowledge and experience of Cisco ACS & ISE

WHAT YOU’LL LOVE ABOUT WORKING HERE

• We recognize the significance of flexible work arrangements to provide support. Be it remote work, or flexible work hours, you will get an environment to maintain healthy work life balance.
• At the heart of our mission is your career growth. Out array of career growth programs and diverse professions are crafted to support you in exploring a world of opportunities.
• Equip yourself with valuable certification in the latest technologies.

Requerimientos

• Educación mínima: Universidad / Carrera técnica
• 4 años de experiencia
• Idiomas: Inglés
• Conocimientos: Tecnología de la información

Palabras clave: ingeniero, engineers, ingeniera, ing, engineer, casa, remoto, remote, teletrabajo, home

Hace 3 días

Acerca de CAPGEMINI COLOMBIA

World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has 60,000 engineer and scientist team members in over 30 countries across sectors including Aeronautics, Space, Defense, Na...

World leader in engineering and R&D services, Capgemini Engineering combines its broad industry knowledge and cutting-edge technologies in digital and software to support the convergence of the physical and digital worlds. Coupled with the capabilities of the rest of the Group, it helps clients to accelerate their journey towards Intelligent Industry. Capgemini Engineering has 60,000 engineer and scientist team members in over 30 countries across sectors including Aeronautics, Space, Defense, Naval, Automotive, Rail, Infrastructure & Transportation, Energy, Utilities & Chemicals, Life Sciences, Communications, Semiconductor & Electronics, Industrial & Consumer, Software & Internet.

Capgemini Engineering is an integral part of the Capgemini Group, a global business and technology transformation partner, helping organizations to accelerate their dual transition to a digital and sustainable world, while creating tangible impact for enterprises and society. It is a responsible and diverse group of 340,000 team members in more than 50 countries. With its strong over 55-year heritage, Capgemini is trusted by its clients to unlock the value of technology to address the entire breadth of their business needs. It delivers end-to-end services and solutions leveraging strengths from strategy and design to engineering, all fueled by its market leading capabilities in AI, cloud and data, combined with its deep industry expertise and partner ecosystem. The Group reported 2023 global revenues of €22.5 billion.