Transport Dispatcher

Descripción de la oferta

Our Company:
Salvatech is passionate about delivering results with the best talent in each industry. We create innovative solutions, which deliver exceptional outsourcing services, creating value for companies to grow their staff abroad. At Salvatech, we pride ourselves on the amazing team culture we have built in our company! Seeing our employees happy and comfortable is one of our top priorities.

Location: Salvatech - Barranquilla Remote
Environment: Colombian and International Teams
Language: English Advanced
Industry: Logistic
Full-time / Monday to Friday/ 7:00AM - 4:00PM EST Time Zone /Remote
Salary : $3.000.000 COP

About the Role:
Transport Dispatchers are essential for maintaining the flow of logistics and ensuring customer satisfaction. Their ability to coordinate effectively, solve problems quickly, and communicate efficiently makes them a key component of successful transportation operations.

Responsabilities:
Schedule and dispatch drivers, vehicles, and cargo to appropriate locations according to customer requests, specifications, or needs.
Plan efficient routes to ensure timely and cost-effective deliveries.
Maintain constant communication with drivers, clients, and other relevant stakeholders.
Maintain accurate records of dispatched orders, vehicle logs, and delivery status.
Ensure that all transportation activities comply with relevant laws and regulations.
Address and resolve issues related to delays, delivery discrepancies, and customer complaints.
Work closely with warehouse staff, logistics teams, and external partners to coordinate the movement of goods.
Utilize transportation management software and tools to streamline dispatch operations.
Provide exceptional customer service by addressing client needs and resolving issues efficiently.
Monitor vehicle maintenance schedules and coordinate with the maintenance team to ensure timely servicing.
Requirements:
At least two years of relevant experience.
Prior experience in drayage operations is essential, with a solid understanding of port and terminal procedures, as well as regulatory compliance in freight handling.
Dispatchers need to communicate clearly and effectively with both customers and service providers.
Strong organizational skills
Problem-solving ability
Understanding the area they are dispatching services in can be crucial for efficient routing and coordination.
Familiarity with dispatch software and the ability to navigate computer systems quickly and accurately is essential.

Requerimientos

• Educación mínima: Universidad / Carrera Profesional
• 2 años de experiencia

Palabras clave: controlador, despachador, dispatcher

Ayer (actualizada)

Acerca de Salvatech

Salvatech se especializa en transformar la gestión de procesos empresariales mediante soluciones de outsourcing, destacando en eficiencia y excelencia. Nuestro equipo altamente capacitado se enfoca en la calidad, innovación y satisfacción del cliente, adaptándonos a diversas industrias tanto a nivel nacional como internacional.