Virtual Assistant/ Costumer Service - English B2 or above

Descripción de la oferta

Virtual Assistant/ Costumer Service
English B2 or above

On Site Medellin
Tuesday to Saturday
10am to 7pm

Company brief

We are Sworkz, a nearshoring company headquartered in Miami, FL. with operations in Medellín, Colombia. Launched in November 2021, our long-term goal is to match US businesses’ growth with positive impact. In Sworkz you'll find more than a workplace! We promote a creative environment where all ideas are welcome, leaders are eager to help you grow and co-workers will support you every step of the way.

Job Summary:
We are seeking a proactive and highly organized Virtual Assistant to support our team with a variety of administrative tasks. The ideal candidate will be detail-oriented, able to handle multiple tasks simultaneously, and possess excellent communication skills. This role is essential for ensuring smooth operations and supporting various business functions from a remote location.
Key Responsibilities:
Manage and organize schedules, appointments, and meetings for executives or team members, including coordinating logistics and preparing necessary materials.
Handle email correspondence and communications, including drafting, responding, and prioritizing messages as needed.
Perform data entry and maintain accurate records, including updating databases, preparing reports, and managing documentation.
Assist with project management tasks, including tracking progress, setting reminders, and coordinating with team members.
Conduct research and gather information to support various business needs, including market research and competitive analysis.
Prepare and edit documents, presentations, and reports, ensuring accuracy and adherence to company standards.
Provide customer support by responding to inquiries, resolving issues, and managing client interactions professionally.
Perform other administrative tasks and special projects as required, and other activities the company may require from you.
Requirements and Skills:
Proven experience as a Virtual Assistant or in a similar administrative role
Excellent organizational and time-management skills, with the ability to prioritize tasks and meet deadlines
Strong written and verbal communication skills, with a professional and courteous demeanor
Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint) and Google Workspace (Docs, Sheets, Slides)
Familiarity with project management tools (e.g., Asana, Trello) and communication platforms (e.g., Slack, Zoom)
Ability to work independently with minimal supervision and handle sensitive information with discretion
High school diploma or equivalent; associate’s or bachelor’s degree in Business Administration or related field preferred

What we offer
Tuesday to Saturday
47 hours per week contrato indefinido (we usually work less)
Free PAC Sura + Free Body tech gym
Full paid training
USA calendar
USA Client Shift
Onsite in Medellin, Mall Vizcaya

Requerimientos

• Educación mínima: Universidad / Carrera Profesional
• 1 año de experiencia
• Idiomas: Inglés

Palabras clave: ayudante, asistente, auxiliar, aux, auxiliary, assistant, helper, aide, cliente, servicio, service

Hace 15 horas (actualizada)

Acerca de S-workz

S-Workz, nueva filial en Colombia. Empresa estadounidense que abre sus puertas, en razón de la asistencia al transporte.

Somos una empresa multinacional de amplia trayectoria con casa matriz en Miami, FL. y hemos iniciado operaciones en Medellín, Colombia.

Estamos ubicados en el Centro Empresarial Vizcaya y contamos con un grato Clima y Cultura Laboral.

Buscamos profesionales bilingües para trabajo presencial, con sólidas competencias de orientación al cliente...

S-Workz, nueva filial en Colombia. Empresa estadounidense que abre sus puertas, en razón de la asistencia al transporte.

Somos una empresa multinacional de amplia trayectoria con casa matriz en Miami, FL. y hemos iniciado operaciones en Medellín, Colombia.

Estamos ubicados en el Centro Empresarial Vizcaya y contamos con un grato Clima y Cultura Laboral.

Buscamos profesionales bilingües para trabajo presencial, con sólidas competencias de orientación al cliente, vocación de servicios, orientación a resultados de calidad, agilidad, dinamismo, atención al detalle, capacidad analítica, concentración, compromiso, responsabilidad, organización y dominio de tecnologías digitales.

Horario: Lunes a Viernes de 7:00 a.m. a 4:00 pm.

Ofrecemos además de un excelente clima laboral de respeto y desarrollo, capacitación continua desde el ingreso y oportunidades de carrera.