agente call center - Customer Service

Descripción de la oferta

Handle incoming calls from dental patients.
Schedule, reschedule, or cancel appointments as needed using our Practice Management System.
Guide patients regarding appointment needs and provide basic information about procedures and insurance.
Address patient concerns and objections with professionalism and empathy.
Maintain accurate and detailed patient records.
Ensure compliance with privacy regulations (HIPAA equivalent).
Meet performance targets in quality, efficiency, and conversion.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 1 año de experiencia
• Idiomas: Inglés

Palabras clave: demostrador, feriante, viajante, agent, representative, agente, representante, callcenter, teleoperador, telefonista, telephonist, telefonico, servicio, service

Hace 17 horas (actualizada)

Acerca de XP BUSINESS SOLUTIONS S.A.S.

Xpotential is a company dedicated to driving business growth and transformation through innovative and strategic solutions. We specialize in identifying development opportunities, optimizing processes, and supporting organizations in implementing initiatives that generate real and sustainable impact. Our purpose is to enhance each client’s capabilities by providing tools, knowledge, and guidance to achieve exceptional results.