Agente de call center Bilingue atencion por chats, email y pocas llamadas weekends off Medellin (AL)

Descripción de la oferta

Role: Support Associate 
Schedule: Availability Monday to friday 7:00 am - 7:00 pm CT.
Horario: Training de Lunes a Viernes de 08:00am a 5:00pm (primeras 4 a 5 semanas)
Horario: Operaciones puede ser: 7:00am a 4:00pm, 8:00am a 5:00pm, 9:00am a 6:00pm o 10:00am a 7:00pm.
Remuneración: 2.800.000 M
Modalidad: ON SITE/ 5 days per week [CAMACOL - Cra 63 49ª-31, Edificio Camacol Barrio El Estadio. Piso 9]
Job description:
Are you a motivated and customer-oriented individual looking to kick-start your career in a dynamic and supportive work environment? Look no further! We are seeking highly enthusiastic individuals to join our team as isolved Customer Support Representatives. We are dedicated to providing exceptional customer service and ensuring client satisfaction. As a front line of support, you will play a crucial role in delivering top-quality service to our clients, while contributing to a positive and high-performing work environment. Even if you have limited experience, we welcome candidates who possess strong English-speaking skills and a passion for delivering outstanding customer support.
Responsabilities
Respond to a large volume of support calls and emails from our clients in a timely and
professional manner, ensuring accuracy and attention to detail.
Maintain a high rate of isolved client retention by delivering superior customer service
and addressing client inquiries effectively.
Conduct research and resolve client inquiries, providing prompt and accurate solutions.
Appropriately escalate complex issues for clients and participants, following our standard
operating procedures.
Participate in customer service training programs to enhance your knowledge and skills,
enabling you to deliver exceptional support.*Tenemos plan carrera, bonos por desempeño, posibilidades de crecimiento interno, excelente ambiente laboral*

Requerimientos

• Educación mínima: Bachillerato / Educación Media

Palabras clave: demostrador, feriante, viajante, agent, representative, agente, representante, callcenter, teleoperador, telefonista, telephonist, telefonico, care

Hace 2 días

Acerca de SOLVO S.A.S

Somos un equipo que busca conectar los mejores talentos con las mejores empresas internacionales, principalmente, de Estados Unidos, las cuales están enfocadas en sectores como Recursos Humanos, Nómina, Servicio al Cliente, Finanzas, Servicios Legales, Marketing, Ventas, entre otros. Brindamos las mejores experiencias laborales para ofrecer los mejores resultados a nuestros clientes.

Aplica ahora y trabaja desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

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