Agentes de Call center Bilingue - 42 horas semanales 2 dias Off sede Torre Krystal

Descripción de la oferta

• Provide prompt and professional technical support to administrators, teachers, and caregivers, using our products.
• Diagnose and troubleshoot issues related to application functionality, device compatibility, and basic networking.
• Assist users with setting up and configuring devices, ensuring they meet all necessary requirements for our products.
• Identify, analyze, and resolve technical problems by employing appropriate troubleshooting techniques.
• Documents and track all support interactions, including issues reported and resolutions provided through Zendesk.
• Collaborate with the development team to report bugs, suggest improvements, and ensure timely resolution for issues.
• Develop and maintain extensive knowledge for all our products, including new features and updates.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• Idiomas: Inglés

Palabras clave: callcenter, teleoperador, telefonista, telephonist, telefonico

Hace 2 días (actualizada)

Acerca de Sutherland Global Services SGS

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
Headquartered in Rochester, N.Y., Sutherland is one of the world’s largest independent BPO across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, India, Jamaica, Malaysia, M...

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
Headquartered in Rochester, N.Y., Sutherland is one of the world’s largest independent BPO across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, India, Jamaica, Malaysia, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States.

Salarios