Bilingual Medical Receptionist - Work from anywhere in Colombia

Bruntwork - Bogotá, D.C., Bogotá, D.C.

Descripción de la oferta

$ 1.600.000,00 (Mensual) Contrato civil por prestación de servicios Por Horas Teletrabajo

Schedule:
Part-time Monday to Friday 9 AM to 3:30 (9 PM to 3:30 AM PHT) PM 30 minute unpaid break
Client Timezone: Eastern Time (ET)

Client Overview
Join a rapidly growing medical supply delivery service that’s revolutionizing patient care. This innovative company bridges the gap between medical suppliers and patients, ensuring essential medical equipment reaches those who need it most. With a focus on efficiency and patient satisfaction, they’re transforming the last-mile delivery of medical supplies.

Job Description
As a Medical Receptionist, you’ll be the vital link between our delivery team and the patients we serve. This role offers a unique blend of healthcare administration and customer service, allowing you to make a real difference in people’s lives. You’ll manage patient information, coordinate deliveries, and provide compassionate communication to ensure smooth operations. This position is perfect for bilingual professionals who excel in organization and enjoy problem-solving in a dynamic environment.

Responsibilities
Contact patients to confirm delivery addresses and schedule convenient times
Manage and organize confidential patient information from digital documents
Conduct professional follow-ups with patients who are difficult to reach
Communicate effectively in English and Spanish with a diverse patient base
Maintain strict HIPAA compliance and patient confidentiality
Coordinate with the delivery team to optimize delivery routes and timing
Handle sensitive situations professionally, often as the first point of contact
Prioritize and manage a high volume of patient calls and delivery schedules
Contribute to improving operational processes as the company grows

Requirements
Fluency in English and Spanish (written and verbal)
Experience in medical reception or similar patient-facing roles
Strong communication and interpersonal skills
Proficiency with computer systems and digital information management
Ability to maintain composure in challenging situations
Excellent organizational and time-management skills
HIPAA compliance certification (or willingness to obtain)
Comfortable working remotely with secure systems
Adaptability to grow with a rapidly expanding company
Passion for improving patient care and healthcare delivery

Independent Contractor Perks
Permanent work from home
Immediate hiring
Steady freelance job

ZR_16163_JOB