Customer Service Representative NV - Bilingüe

Descripción de la oferta

Customer Service Representative Were looking for talented individuals to join our team and provide exceptional assistance to customers by handling account inquiries, product information, and service-related requests. As a Customer Service Agent, you will resolve issues efficiently, deliver professional and empathetic service, and ensure a positive customer experience at every interaction. This role offers a competitive base salary plus attractive performance bonuses, along with opportunities for professional growth in a dynamic, expanding company. RESPONSIBILITIES Address customer inquiries and provide accurate information about accounts, products, and services. Resolve customer issues promptly, applying analytical and problem-solving skills. Deliver high-quality, solution-oriented customer service. Maintain a professional, empathetic approach in all customer interactions. Ensure compliance with company procedures and industry standards. Participate in ongoing training and team meetings to enhance skills and performance. REQUIREMENTS English level C1 - C2 (fluent, near-native). Minimum 6 months of call center experience. Advanced proficiency in Microsoft Excel and Word. Availability to work on-site at Centro Empresarial Olaya Herrera (10 minutes from El Poblado station). Flexible schedule between 7:00 a.m. and 7:00 p.m., Monday to Saturday, with 44 hours per week (includes 1-hour lunch break and two 15-minute breaks; two days off per week). Strong communication skills, problem-solving ability, and customer service orientation. WORK CONDITIONS Base salary: COP $2,950,000 + commissions Full-time, 44-hour weekly contract. Permanent contract from day one. Opportunities for growth and development within the company. WHAT WE OFFER Competitive salary package with performance-based bonuses. A stable work environment with a supportive team culture. Professional growth opportunities in a fast-growing company. Work with a recognized leader in the energy sector. Location: Centro Empresarial Olaya Herrera Medellín, Colombia (10 minutes from El Poblado station). If this sounds like the opportunity youve been waiting for, apply today and take the next step in your career!

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 1 año de experiencia
• Idiomas: Inglés
• Conocimientos: Comunicación, Negociación, Microsoft excel, Microsoft word, Ventas

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante

Hace 5 horas (actualizada)

Acerca de Blu Power Solutions S.A.S

Blu Power Solutions fue creado con el fin de tener una verdadera conexión con nuestros clientes. Nuestro foco está en entender las necesidades del cliente y proveer una solución que les ayude alcanzar sus objetivos. Através de tercerización de servicios, outsourcing, nearshore BPO.

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