Patient Care Representative CDM

Descripción de la oferta

Job Offer: Patient Care Representative Shift : MON - FRI | 8:00-17:00 MT Location: Medellín Only Modality: On-Site Requirements: Candidate must have experience in something related with healthcare as a csr, scheduler or interpreters! English Level: B2+ or C1! Summary: The Patient Care Specialist schedules and coordinates podiatry appointments while supporting patients throughout their care process. This role serves as the main point of contact for patients, ensuring a smooth, efficient, and compassionate experience. Position available Full-Time or Part-Time. Key Responsibilities Schedule and manage podiatry appointments via phone, email, text, and online platforms. Confirm, reschedule, and follow up on patient visits. Provide information about services, requirements, and clinic policies. Maintain accurate patient records in EMR/CRM systems. Act as liaison between patients and clinics, addressing questions and concerns. Escalate clinical or administrative issues when needed. Help reduce noshows and support patient retention metrics. Ensure compliance with HIPAA at all times. Skills & Qualifications High School Diploma required; healthcare or administrative studies preferred. Experience in medical scheduling, patient support, or healthcare call centers is a plus. Strong communication skills and patientfocused service. Ability to handle high call volumes and multitask. Organized, empathetic, and detailoriented. Proficiency with scheduling tools and EMR systems. Bilingual (EnglishSpanish) and podiatry experience preferred.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 1 año de experiencia
• Edad: entre 18 y 42 años

Palabras clave: atencion, care, demostrador, feriante, viajante, agent, representative, agente, representante

Hace 1 hora (actualizada)

Acerca de SOLVO S.A.S

Somos un equipo que busca conectar los mejores talentos con las mejores empresas internacionales, principalmente, de Estados Unidos, las cuales están enfocadas en sectores como Recursos Humanos, Nómina, Servicio al Cliente, Finanzas, Servicios Legales, Marketing, Ventas, entre otros. Brindamos las mejores experiencias laborales para ofrecer los mejores resultados a nuestros clientes.

Aplica ahora y trabaja desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

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