Customer Service Representative (SC) - Medellín

Descripción de la oferta

Were Hiring: Bilingual Customer Support Representative (English C1)
On-site | Full-time | Advanced conversational English required
Are you passionate about helping others and thrive in fast-paced environments? Join our team as a Customer Support Representative (CSR) and become the voice that makes a difference!
As the first point of contact for our members, youll combine technical know-how with empathy and top-tier communication skills to deliver outstanding service.
What youll do:
Answer calls from providers and members with professionalism and warmth
Resolve inquiries with clarity and care no jargon, just solutions
Handle insurance updates (dependents, doctors, addresses)
Research claims and benefits using plan documents
Log call details accurately and maintain confidentiality
Support new hires through call shadowing and guidance
What were looking for:
Excellent verbal and written communication skills
Strong problem-solving and analytical abilities
Dependable with top-notch attendance and punctuality
Proficient in Microsoft Office Suite
Experience in medical/benefits call centers preferred
Familiarity with UR, Claims, COBRA, FSA, Eligibility is a plus
Ability to adapt and grow with the role and company
Minimum Requirement: High School Diploma
This is a unique opportunity to grow your career in a dynamic and supportive environment. If youre bilingual and ready to make an impact, we want to hear from you!
Know someone bilingual with great people skills? Tag them or share this opportunity!
CustomerSupport BilingualJobs CallCenterCare

Requerimientos

• Educación mínima: Educación Básica Secundaria
• años de experiencia
• Idiomas: Inglés

Palabras clave: servicio, service, demostrador, feriante, viajante, agent, representative, agente, representante

Hace 5 días (actualizada)

Acerca de SOLVO S.A.S

Somos un equipo que busca conectar los mejores talentos con las mejores empresas internacionales, principalmente, de Estados Unidos, las cuales están enfocadas en sectores como Recursos Humanos, Nómina, Servicio al Cliente, Finanzas, Servicios Legales, Marketing, Ventas, entre otros. Brindamos las mejores experiencias laborales para ofrecer los mejores resultados a nuestros clientes.

Aplica ahora y trabaja desde la ciudad de Medellin, Bogotá, Barranquilla, Bucaramanga y Cali.

Salarios