Tech support Representative - soporte tecnico bilingüe

Descripción de la oferta

About the job Foundever is a global leader in Customer Experience (CX), with more than 170,000 team members worldwide. In Colombia, we have over 25 years of experience and a team of 8,500 bilingual associates, delivering solutions for more than 750 globally recognized brands. Were Hiring: Tech Support Agents Join a global technology company that transforms the consumer experience through digital solutions for major brands. Main Responsibilities: Handle support via calls (66%), emails, and chats (33%) Assist with the initial setup of new stores Follow up on support tickets and ensure customer satisfaction Requirements: English level B2 or higher High school diploma completed Knowledge of WLAN, VLAN, IP, MAC Address, HTTP, and VPN Technical support and digital tools knowledge Must be 18 years or older and live in Bogotá Availability to work 44 hours per week (full-time) We Offer: Permanent contract with full legal benefits Two days off per week Fully paid training Job stability and professional growth in a solid company Important: Foreigners must provide PPT and passport.

Requerimientos

• Educación mínima: Bachillerato / Educación Media
• 1 año de experiencia
• Idiomas: Inglés
• Conocimientos: Negociación

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: tecnologo, tecnico, tech, technician, technology, tecnologia, technologist, apoyo, support, soporte, demostrador, feriante, viajante, agent, representative, agente, representante

Hace 5 días (actualizada)

Acerca de Foundever™ Colombia

Foundever is a global leader in the customer experience (CX) industry. With 170,000 associates around the world, we are the team behind the best experience of more than 750 of the most important brands in the world. Our innovative CX, technology and experience solutions are designed to support our clients' operational needs and deliver a seamless experience to their users in the moments that matter most.

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