Cloud Support Engineer - AWS, SQL, JAVA

Descripción de la oferta

Job Description
Sutherland is looking for a talented Cloud Applications Operations Engineer interested in delivering the latest in Application Operations (SaaS) using AWS - in a culture that encourages autonomous productive teams! If you're looking to join a team of innovative software engineers re-inventing Applications Operations - we want to hear from you!
As a Cloud AppOps Engineer, you will:
• Configure backend systems and infrastructures helping to build our global SaaS platform
• Come with a comprehensive understanding of the Amazon AWS platform
• Be unafraid to "look under the hood" and "break stuff to make stuff"
• Team up with highly talented and motivated engineers and architects using the latest in AWS, working on cutting edge technology
• Work in a fast-paced environment deploying, monitoring, automating & supporting a highly scalable real-time critical platform(s) impacting millions of individuals and revenue
• Managing complex Applications hosted on Cloud
• Support Application maintenance activities
• Manage daily data processing & troubleshoot failures
• Build proactive monitoring & alerting service
• Automation using ansible, python, Perl scripting
• Setup & secure new Application instances
• Take part in change management - building deployment patches, fixes & rollback plans
• Create and setup deployment scripts for different environments (i.e. Test properties vs Prod properties)
• Configure and optimize instances and web servers for optimal performance. (ex: adjusting default connection limits, adjusting request queuing thresholds)
• Support, create and implement alongside technical & operations teams to meet our customers' individual needs for their infrastructure & application deployments
• Work on critical, highly complex customer problems that will span multiple AWS services (dealing daily with high severity incidents).
• Help build and improve customer operations through scripts to automate and deploy AWS resources seamlessly with as little manual intervention as possible
• Collaborate and help build utilities and tools for internal use that enable you and your fellow Engineers to operate safely at high speed / wide scale
Qualifications

• 5+ years of relevant Cloud AppOps Engineer experience
• Excellent hands-on experience in managing Application Support (3- tier and 2-tier apps)
• Strong problem solving, analytical and communication skills
• Exposure in handling complex application performance issues
• Exposure to APM tools like AppDynamics and Dynatrace
• Excellent skills on managing containerized / cloud-based application with exposure to various cloud services (EC2, S3, IAM, ELB, VPC, VPN).
• Good experience in a DevOps environment / Operations team / Infrastructure Operations team.
• Excellent Troubleshooting skills
• OS level knowledge (Windows or Linux)
• Database skills (SQL ,Oracle or Postgres / Casandra)
• Application Server (skills on any of Middleware technologies e.g. – Tomcat , WebLogic , WebSphere)
• Good understanding on Networking and load balancers
• Exposure to scripting language (Ansible, Perl, Python, Ruby, Shell script, Powershell etc.)
• Experience working with tools like OpsGenie, Nagios, Rundeck
• Cloud / Application-level Security experience (preferred)
• Experience in Banking & Financial domain (preferred)
• Experience with Agile/Sprint development model (preferred)

Requerimientos

• Educación mínima: Universidad / Carrera tecnológica
• 4 años de experiencia
• Idiomas: Inglés
• Conocimientos: Cloud computing, Java, Sql server

Aptitudes asociadas a esta ofertaNuevo

Palabras clave: apoyo, support, soporte, ingeniero, engineers, ingeniera, ing, engineer, db, bd, sql, db2, firebird, informix, interbase, oracle, postgresql, sqlserver

Hace 4 días (actualizada)

Acerca de Sutherland Global Services SGS

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
Headquartered in Rochester, N.Y., Sutherland is one of the world’s largest independent BPO across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, India, Jamaica, Malaysia, M...

Established in 1986, Sutherland Global Services is a global provider of business process and technology management services offering an integrated portfolio of analytics-driven back-office and customer facing solutions that support the entire customer lifecycle.
Headquartered in Rochester, N.Y., Sutherland is one of the world’s largest independent BPO across 40+ operation centers and business operations located in Brazil, Bulgaria, Canada, China, Colombia, Egypt, India, Jamaica, Malaysia, Mexico, Philippines, the United Arab Emirates, the United Kingdom, and the United States.

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